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UOA 36 - Business and Management Studies

University of Surrey

RA5a: Research environment and esteem

SCHOOL OF MANAGEMENT.  

 

1. INTRODUCTION.

In 2001 the School’s submission focussed on our being the UK’s leading institution for tourism and hospitality research. Since 2001 we have further strengthened these areas and developed significant research strengths across the range of business and management disciplines. We plan to continue a strategy of research capacity building and to be recognised as a key international player in a number of business and management disciplines. Over the assessment period we complemented our tourism and hospitality research by building critical mass in:

 

  • Information Management and Financial Policy;
  • Organizational Behaviour and Human Resources;
  • Retail and Marketing Management;
  • International Management, Strategy and Enterprise.

 

These fields have added cross-disciplinary strength and now demonstrate research excellence in their own right. The 2008 submission includes 48 Category A staff, including 10 Early Career Researchers (ECR), compared to a total entry of 26 in 2001. The School has AACSB, AMBA and United nations World Tourism Organization (UNWTO) accreditation. The resulting research strength and sustainability are reflected in:

 

  • Research income growth from under £1m for the 2001 RAE period to over £3.8m for the current period with a smooth upward trajectory and growing success in winning research council funding (income from staff entered in other UoAs takes the total to almost £4.5m).
  • PGR student growth of 53%, from under 40 in 2000 to 84.4 FTEs in 2007 (equating to a 2006/7 HEFCE supervision allocation of £107,000, compared to an average of £69k for 4-rated Business and Management departments nationally).
  • Maintenance of a high PhD graduation rate of 0.24 per Category A FTE per year.
  • Research staff (RA/RO) increase from 1.8 to 8.9 FTEs (reduced from 14.1 FTE in 2006 due to completion of key projects).
  • ESRC recognition for our postgraduate research student (PGR) Research Training Programme.
  • The University’s investment in 2003 of over £10m for a new state-of-the-art building to house the School.

 

This broadening and strengthening of research culture is also reflected in a series of individual and collective achievements that, together, define our ambition to be a key player in management research. These include:

  • Success in major research initiatives. In addition to Research Council grants, we have secured recognition from the prestigious EPSRC/ESRC Advanced Institute of Management (AIM), securing one Fellowship, two Associateships and two Scholarships over the assessment period. We have a representative on the ESRC Commissioning Panel for Round 3 of the Researcher Development Initiative. One ECR has won an ESRC First Grant award and a PGR has secured an ESRC Post-doctoral Fellowship. 
  • Editorial positions with top journals: staff are represented on editorial boards across the spectrum of management journals, but we also have the Editor-in-Chief of the Annals of Tourism Research (the world number one journal in this field), an Editor and Associate Editor of the European Journal of Information Systems, and the Associate Editors of the Journal of Management Studies and the International Journal of Management Reviews. Guest-editorships have included Human Relations, Journal of International Management, International Review of Financial Analysis, European Journal of Information Systems (amongst others).
  • Industry recognition/collaborations: School research also demonstrates strong industry relevance. Information Management researchers were instrumental in establishing the multidisciplinary Surrey Defence Technology Centre (working with the military on projects valued at £60m). Tourism and Hospitality staff have received highly prestigious industry awards (UNWTO Ulysses Prize and the European Council on Hotel, Restaurant and Institutional Education’s [CHRIE] Pro-Gastronomia Award) and sit on key industry and policy bodies such as the Executive Council of the Institute of Hospitality, UNWTO Education Council and CHRIE-International (Presidency). The School is the Lead Partner in the South East Enterprise and Development Agency’s Leadership Academy South East, the Higher Education Entrepreneurship Group, and holds two industry-sponsored chairs.

 

Full details of these and other notable achievements are provided under Group Profiles and Esteem.

 

 

 

2. STRATEGY

The School’s mission statement is to “Continuously pursue excellence in research and scholarship that is known for its quality, relevance and currency and which contributes to the advancement of international knowledge and practice in business and service sector management.”

 

Research Strategy is developed by our School Research Committee (SRC), informed by University strategy and the University Research and Enterprise Committee. The SRC is chaired by the Associate Dean (Research and Enterprise) who has overall responsibility for strategy implementation and monitoring. We have deliberately restricted our Research Strategy to three overarching objectives, reflecting our history and aspirations, but backed by strong operational policies (see 3 below).

 

First, to further strengthen the quality of tourism and hospitality research, building on an established strength to maintain our position as a world leader in this field.

 

Second, to build areas of comparable strength and standing in relevant general business and management disciplines.

 

Third, to increase the impact of our research activity by strengthening collaborations within the School, the wider University, and the external community of researchers and research users.

 

 

We have already made considerable progress towards these objectives and we plan to invest selectively over the coming five years to ensure this continues.

 

Progress on Objective 1: further strengthening Tourism and Hospitality research.

  • In 2007 John Tribe was appointed to the highly prestigious post of Editor-in-Chief (designate) of tourism’s top international journal, Annals of Tourism Research, the first time in the journal’s history the editorship has moved outside the USA.  Tourism and Hospitality Group members are represented on the editorial boards of virtually all the field’s top journals (see Esteem). Jones represents the subject on the Business and Management RAE Sub-Panel (2001, 2008).
  • UNWTO accreditation (TedQual) was renewed in 2006, making us one of only two UK and under 50 worldwide holders of this international standard. In October 2007, the University of Surrey was elected Chair of the UNWTO Education Council.
  • The Group’s funding has exceeded £1m since 2001 from EU, government and industry sources; it holds two industry-sponsored chairs and numerous awards from the Savoy Educational Trust.
  • Since 2001 the application:acceptance ratio for PhD places in this field has been in the order of  8:1.

 

Progress on Objective 2: building research capacity in other business disciplines.

  • Each ‘new’ research group has a solid infrastructure: strong leadership is in place (a minimum of two professors each); all have a balance of age and experience with ECRs entered from each.
  • Each has an external funding base in excess of £100,000 (£1.5m in the case of Information Management and Financial Policy); see Table 1 below.
  • All have cohorts of PGRs and connections to the wider international research community (details below).
  • All groups have a strong showing in the leading international journals of their fields (see RA2)

 

Progress on Objective 3: Strengthening collaborative activity

  • Cross-disciplinary working is clearly evidenced in RA2.
  • The Centre for Management Learning and Development focuses cross-disciplinary knowledge transfer activity through a number of significant regional contracts (see below).
  • Numerous collaborative ventures have been initiated with external bodies (academic, industry and governmental), details of which are listed in Section 8.

 

 

 

 

3. RESEARCH ORGANISATION AND MANAGEMENT. 

A University-wide reorganization in August 2007 means that the School is part of a new Faculty of Management and Law (Law is entered in UoA 50). This, together with our continuing expansion, has allowed us to review our established subject group structure to ensure a vibrant and well-managed research environment that matches the new structure. We have consolidated our nine subject areas into five research groups based on cognate disciplinary interests. These groupings are intended to allow the sharing of research capabilities, the maintenance of effective critical mass at operational level, and a clearer focus on strategic direction.

 

The School of Management now comprises three divisions: Management; Business Development; and Tourism and Hospitality. With the exception of the latter, each division is organized into two research groups:

 

Division of Management

-         Organizational Behaviour and Human Resources 

-         Information Management and Financial Policy

 

Division of Business Development

-         Retail and Marketing Management

-         International Management, Strategy and Enterprise

 

Division of Tourism and Hospitality

            - Tourism and Hospitality

 

 

Full details of each group are given below; here we sketch out their functional roles.

 

Research groups have three key functions:

i)                    to decide how best, on the basis of shared experiences, to support short-, medium- and long-term programmes of high impact research for individuals or teams;

ii)                   to be the first line of scrutiny for project development (internal review);

iii)                 to focus local resources, including staff development.

 

Research leaders are drawn from a group’s professoriate and each group holds regular meetings, at least one per year being attended by the Associate Dean (Research and Enterprise). Junior staff are mentored by a ‘senior colleague’ from their group, one of whose responsibilities is to ensure supported participation in research activity. Groups are encouraged to employ external assessors (funded by the Faculty) to evaluate and help develop their research strategies.

 

The School also has two Research Centres, the Centre for Management Learning and Development (CMLD) and the nascent Centre for International Management Research. The former offers a cross-group focus for Knowledge Transfer activities, specifically the development of high quality collaborative ventures linking academia and the wider business community (details below). The latter is aiming to secure international academic recognition for pioneering work in actor-centred systematic comparative case-studies.

 

4. SUPPORTING AND SUSTAINING RESEARCH

The School’s strategic research objectives are enabled by a coherent set of support policies:

  • A ‘Research Leave’ scheme which complements the University’s sabbatical leave system by offering flexible, short-term assistance for a maximum of one semester in eight.  Four periods of such leave have been awarded since its introduction in 2005.

 

  • Supporting the appointment of Visiting Fellows/Professors (offices, honoraria). Visitors contribute to, or facilitate, research projects and, since 2004, 33 such appointments have been made for periods of between one and three years.

 

  • Meeting the costs of external speakers and providing loans to organize leading-edge conferences (re-paid from conference income). Conference attendance is supported from group funds where a paper is being delivered, and for overseas conferences the University provides assistance. ECRs are given priority in this regard.

 

  • Competitive ‘pump-priming’ awards to enable small-scale or pilot projects to be developed for external funding bids (assessed by senior staff using ESRC criteria with written feedback to all applicants). The School typically allocates £50,000 p.a. for this purpose. This complements University funds for which staff are also entitled to bid.

 

  • A PhD bursary scheme which supports at least two new students per year at a level comparable with research council awards. Since 2001, 26 three year bursaries have been provided. Priority is given to staff without previous supervisory experience, supported by a senior colleague.

 

  • A School-wide Research Seminar programme with high calibre external speakers (e.g., Professors Gerry Johnson, Brian Wheeller, Ray Paul, Bengt Johannisson, Stephen Arnold, Russ Vince, Ian Taplin).

 

  • Access to the University Research Support Fund (URSF). For the years 2001 to 2007 the University has invested £456,000 of its own resources in URSF, funding 633 competitive travel, conference, and pump-priming grants to support innovative research. School staff have secured 146 such awards with a total value of £106,728 – more than any of the University’s other schools.

 

  • Central support for cross-University research centres, three of which have major involvement from the School: the Defence Technology Centre; the Food Consumer Behaviour Research Centre; and the Health Care Workforce Research Centre.

 

5. STAFF DEVELOPMENT, RECRUITMENT AND LOSSES

Since 2001 the School has recruited staff at all levels. Research track-record has been crucial for senior appointments and research potential keenly sought from junior staff. Our ability to enter 10 ECRs is testimony to the success of the latter policy. Seven professors and two readers have been recruited from the external market, either to replace losses or to build new areas of expertise. There has been one internal promotion to a chair and three to readerships.

 

We recognise that our aspirations will only be realised through concerted staff development, especially for those in the early stages of their careers. At present we are fortunate to have a balanced age distribution, falling into three approximately equal groups of 30-40, 41-50, and 51-60. We aim to retain the balance of youth and experience by making the School an attractive environment for young scholars to build their careers and for senior staff to realise their full potential.

 

Junior staff are supported in the following ways:

  • Probationers have a balance of teaching and administration that reflects their limited experience and enables them to participate in research activities appropriate to their interests and experience;
  • ECRs are given preference in accessing School and University pump-priming funds;
  • School PhD bursaries are required to include one inexperienced supervisor on the supervisory team;
  • Many staff development opportunities (see below) are targeted specifically at inexperienced researchers.

 

However, all staff are encouraged to access University and School staff development programmes, many of which support research:

  • Workshops on bid preparation for research councils, charities and the EU (facilitated by the University’s dedicated Research and Enterprise Support Unit);
  • Training in the use of data analysis software (including the ESRC-funded CAQDAS Centre);
  • Workshops on bibliographic technologies;
  • Programmes to facilitate research-user engagement.

These are available to Research Staff who also belong to research groups and have formal representation on the School Research Committee. The University supports a Research Staff Forum to help research staff play an active role in University decision making processes. 

 

5.1 Part-time and Category C staff

Two part-time (0.2) and one Category C staff are entered in this submission. All are members of the Information Management and Financial Policy Group. Massey is employed as part-time Professor of Information Systems. This appointment is part of our strategy to encourage international collaboration with consequential partners, in this case, one of the field’s leading US researchers. Originally a doctoral student of O’Keefe, with whom she still publishes, she is now Dean's Research Professor of Information Systems at the Kelley School of Business, Indiana University, and has held her post at Surrey since 2005. This has strengthened research collaboration with Indiana through visits of School staff (van der Heijden and Seltsikas) to the US and, being required to visit Surrey at least once a semester, exposes the School to top quality US research. She is currently collaborating with School staff on research into mobile commerce.

 

Seltsikas left the School in 2007 to take up a lectureship at the University of Sydney, but retains a 0.2 appointment so as to continue as PI for externally funded projects, such as the currently active CATCert that builds on the EU GUIDE project for European-wide identity management.

 

Ibbott (Category C), formally IT Director at Vodafone, works with the group on inter-organisational systems, contributing to joint publications (with O’Keefe; see RA2), research student supervision and teaching on masters programmes. He has been a Visiting Professor in the School since 2004.

 

 

5.2 Staff entered in other UoAs

As a result of the University’s commitment to cross-disciplinary research, four School members have been returned to UoA7: Desombre and Macfarlane who specialise in strategic healthcare management (members of the International Management, Strategy and Enterprise Group); and Eves and Lumbers, members of the Tourism and Hospitality group, who research food science and consumption. Their submission to UoA7 is regarded as a positive reflection of the School’s involvement in genuinely cross-disciplinary research. Ingham, a member of the Economics department, is similarly entered in this unit because his work focuses on industrial relations issues that are closely connected to the OB/HRM group.

6. TRAINING FOR THE FUTURE: THE POSTGRADUATE ENVIRONMENT 

The School has a well established record of successful PGR training and currently has the 11th highest level of HEFCE PhD funding for Business and Management in the UK – of those institutions gaining a 4 in 2001, only Cranfield and Birkbeck receive a higher HEFCE funding allocation (the remainder being 5/5* institutions). Our current student headcount of 104 is made up of 76 PhD students and 28 part-time DBAs (84.4 FTE in total). 

 

Our DBA programme, initiated in 2003, targets part-time home and international students and focuses on practice-based research in business and management settings. It meets the RAE requirement of a substantial thesis examined by at least two examiners, one of whom is external, individually appointed for the student. Recruitment to this programme has been driven by our ability to provide appropriate supervision without damaging the sustainability of our PhD programme. We regard the DBA as the latter’s complement, providing a vital bridge for the further development of collaborative knowledge transfer work with the international business community.

 

Over the period we have maintained a strong PhD completion rate with a stable relationship between existing students, new admissions and completions. Note that completion metrics apply only to PhDs; the DBA, as a part-time programme, graduated its first student in November 2007. Over the assessment period, almost 80% of full-time PhDs graduated within 48 months and 87% of part-timers within 84 months. A total of 72 PhD and 2 MPhil students successfully completed over the assessment period.

 

PhDs are allocated dedicated work space in modern shared rooms with individual ICT provision, common-room and refreshment facilities. They are encouraged to participate fully in the School’s academic life through their research group membership and SRC representation (one rep. per cohort). Where appropriate, and with University-provided training, they can undertake limited and carefully monitored teaching duties.

 

All first year PhD students are enrolled on the School’s ESRC-recognised research training programme. This covers principles of methodology and research design, plus instruction in specific research methods, provided by experienced staff from across the School and complements the generic research training offered by the University (including many of the courses offered as staff development, above).

 

Funds are available from the School for PhD students to support field work, purchase materials (including literature), travel and attend conferences (currently £500 per student per year for full-time students). Progress is monitored by a Board of Studies via an annual appraisal. Transfer from MPhil to PhD involves a Progression Report, evaluated by two independent academics. Staff-student seminars are run by groups and encourage presentations by research students. Joint publication with research students is usual across the School. 

 

In the Tourism and Hospitality area in particular, a significant proportion of PhD students are seconded from other universities, reflecting the School’s global reputation in this field. These include staff from universities in Thailand, Egypt, Jordan, Saudi Arabia, Malaysia, and Brazil. As RA2 demonstrates, these provide a fruitful basis for subsequent collaborations.

 

7. INCOME

The trajectory of our growing research income reflects the success of our strategic objectives (Table 1).

 

Table 1. RA4 Research Income per year (£)

 

Year

Research Income (£)

2001

78,580

2002

209,049

2003

385,961

2004

603,891

2005

903,665

2006

1,009,138

2007

703,020

 

Nb. Since 31st July 2007, three major awards (two ESRC, one SEEDA), totalling almost £300,000, have been secured by staff entered in this submission but are ineligible for inclusion in RA4. It is predicted that full 2007 income will continue the upward trajectory.

 

Tourism and Hospitality has secured substantial industry funding, reflecting end-user value and the Group’s place at the leading edge of sector research. Of the newer groups, Information Management and Financial Policy has won significant funding from the national government (defence-related) and the EU for major projects at the cutting edge of European developments in this field (see below). Retail and Marketing has maintained a consistent involvement with Research Council funded work (notably AHRC as well as ESRC) and OB/HR has built a funding base from involvement with regional bodies such as SEEDA, supplemented by recent ESRC awards. International Management, Strategy and Enterprise has income from its enterprise activity and from work on strategic healthcare management, with the prospect of future income associated with the newly established Centre for International Management Research (Table 2).

 

Table 2. Income (£) by Research Group

 

Research Group

Funding reported in RA4

Funding attached to members in UoA 7

Totals

Information Management/ Financial Policy

 

2,456,551

 

 

2,456,551

Tourism/Hospitality

841,131

534,960*

1,376,091

Retail/Marketing Management

364,286

 

364,286

OB/HRM

132,733

 

132,733

International Management, Strategy, Enterprise

98,603

71,652**

170,255

Totals

3,893,304

606,612

4,499,916

               * Eves and Lumbers; ** Desombre and Macfarlane (see 5.2 above)

 

Increased funding contributes to, and reflects, our strategic intent. It has allowed us to grow our complement of dedicated research staff from 1.8 FTE in 2001 to 8.9 in 2007. In an environment where full-time researchers have historically been a rarity, their presence has helped us inculcate an awareness of the opportunities availed by larger funding bids. The School has benefited considerably from the expertise and enthusiasm brought by the specialist research officers/assistants. Our external income has enabled us consistently to devote meaningful resources to capability-building policies (such as bursaries, pump-priming, and workload management), that have provided staff with tangible proof of our strategic commitment to research excellence.

 

 

8. RESEARCH GROUPS

Details of each group and of the Centre for Management Learning and Development are provided below.

 

Hospitality and Tourism. 

Staff:                            Professor David Airey, Professor Peter Jones, Professor Andrew Lockwood, Professor John Tribe, Dr Hesham Al-Sabbahy, Dr Avital Biran, Dr Yuksel Ekinci, Dr Gang Li, Dr Graham Miller, Dr Angela Roper, Dr Caroline Scarles, Dr Edith Szivas, [Entered in UoA7, food scientists Dr Anita Eves and Dr Margaret Lumbers]

 

In both the named areas Surrey has pioneered the development of the UK research base and maintains a leading international position, reflected in its United Nations World Tourism Organization accreditation; it was elected Chair of the UNWTO Education Council with effect from October 1st 2007, and played a key role in the delivery of the UNWTO General Assembly, Columbia, November 2007. The University Library is a designated depository for WTO publications and, in 2006, the University hosted the major international conference ‘Cutting-Edge Research in Tourism’. This leading position has been cemented by Tribe’s appointment as the Editor-in-Chief of the Annals of Tourism Research, recognised as the uncontested world-leading journal in this discipline. Hospitality research has a strong tradition of industry collaborations and active interdisciplinary partnerships with the School’s emerging research areas. The work of its food scientists (Eves and Lumbers – entered in UoA7) has forged strong links with biomedical researchers and secured major EU and UK government funding.

 

Tourism researchers have developed three influential streams of research. The first, driven by Tribe, Airey and Szivas, focuses on the nature of tourism education, training and knowledge. Work from this stream is shaping industry and pedagogic practice internationally (reflected in its UNWTO role, above). The second stream concerns social and responsible tourism, represented by the work of Miller, Scarles, Biran and Tribe. This expertise has been recognised by a recent major research contract from DEFRA. Finally, Li continues the theme of tourism modelling and forecasting initiated by Professor Song and Emeritus Professor Witt (both Category B). One of the Group’s PGRs (Leal) holds a prestigious EU Alban Scholarship.

 

Tribe’s work deals with knowledge production, education and epistemology in tourism research. He has spoken extensively on this subject at major international conferences and plays a key role in international sector bodies (see Esteem). His publications in the field’s leading journals theorise the integral link between research, practice and education (Annals of Tourism Research, Journal of Travel Research).

 

Airey is world authority on tourism policy, organization and education and recipient of the industry’s highest international honour (UNWTO Ulysses Award, 2006). Both Tribe and Airey are key players in the field’s institutional bodies – internationally, the UNWTO Education Council and, in the UK, the Association of Tourism in Higher Education. Airey has been a government advisor on the UK’s tourism development (see Esteem). His published work on heritage tourism has been especially influential (Annals of Tourism Research, Journal of Business Research, Tourism Management).

 

Miller is a recognised authority on the social and ethical implications of tourism. He leads the Department of Environment, Food and Rural Affairs funded project on public perceptions of sustainable tourism and was co-leader of the EU-funded OSSATE project to develop strategies to enable accessible tourism in Europe. He is working with Dr Maria di Domenico (University of Cambridge) on a study of farm diversification into tourism in the UK. His published work is unified by a theoretical concern to link micro-processes to macro-level effects (Annals of Tourism Research, Journal of Business Ethics, Journal of Travel Research).

Szivas’s research profile has focused on education and training within the sector. She has advised the Governments of Oman and Jordan, through UNWTO and USAID, on National Level Human Resource Development in the Tourism Industry. Her publications demonstrate the utility of methodological robustness in the assessment of human processes (Annals of Tourism Research, International Journal of Tourism Research).

 

Scarles, Biran and Li are ECRs. Li is already widely recognised as a significant contributor to the econometric analysis and forecasting of tourism demand. He is currently involved in three collaborative projects with Hong Kong Polytechnic University and has published in the Journal of Travel Research and International Journal of Forecasting

Scarles is producing innovative work on the development and application of visual methodologies to tourism research. She recently won an ESRC First Grant award to investigate the effects of tourist photography on host communities.

Biran provides research expertise on the management of vulnerable heritage sites, already having papers in the Annals of Tourism Research and Journal of Travel Research

 

Surrey’s Hospitality research coheres around the critical people-process nexus and has made major contributions to understanding the integration of technical and human systems in this industry sector. It also includes the work of food scientists, Eves and Lumbers (entered in UoA 7) whose research focuses on issues of food-related consumer behaviour and public and private sector food policy; (see Table 1 above). Both are fully integrated members of the School and Group.

 

Jones, holder of the ITCA chair in Production and Operations Management, is the leading world authority on travel catering management and is actively involved in a number of international academic-industry bodies promoting knowledge transfer. His publications reflect the application of theoretical and methodological innovations to service processes (e.g., Service Industries Journal).

 

Lockwood, the Forte Professor of Hospitality Management, is known for his leading edge work on hospitality management processes and is a prominent figure in sector bodies; he has also produced a major research report for HEFCE on graduate careers in the hospitality sector. His published work coheres around the theme of service quality with particular reference to the implications for SMEs (e.g., Journal of Travel Research).

 

Roper, the Savoy Educational Trust Senior Lecturer, is an established authority on the internationalisation of hotel groups. Her innovative work on multinational tour operators applies qualitative case-study methodologies to a field dominated by quantitative research (e.g., Annals of Tourism Research, European Journal of Marketing). She is sits on seven editorial boards (see Esteem) and is responsible for inaugurating one of the industry’s major international data-bases, an increasingly important research resource.

 

Ekinci has built a reputation as an expert on customer satisfaction, service quality and branding, recognised in the award of the prestigious Charles R. Goeldner ‘Article of Excellence Award’ from the US Journal of Travel Research. He sits on six editorial boards. His publications demonstrate the utility of marketing and behavioural methodologies for robust hospitality research (see also Annals of Tourism Research and Journal of Business Research).

 

Thozhur and Al Sabbahy are ECRs. Thozhur gained a Surrey PhD in 2005 after holding a Savoy Educational Trust Scholarship. Her research focuses on service sector pay policies and practices. She is actively involved in the supervisory teams for a number of PhD students. 

Al Sabbahy’s research profile is in the area of perceived value and service evaluation, combining insights from economics, marketing and OB (Journal of Travel Research). He too is gaining experience in PGR supervision.

 

 

 

Retail and Marketing Management. 

Staff:                Professor Michelle Lowe, Professor David Gilbert, Dr. Andrew Alexander, Dr. Alan Hallsworth, Dr. Hayley Myers, Dr. Amy Tiwsakul, Dr. Steven Wood, Dr. Susan Halliday, Dr. Jane Hemsley-Brown.

The Group researches all aspects of management and planning issues relating to retailing and marketing policy and practice. It is known for its cutting-edge research on geographies of retailing and consumption, the long term development of retailing and the policy implications of retail change. Group members are, or have been, involved in the major AHRC project on ‘Reconstructing Consumer Landscapes’, the ESRC project on ‘Food Deserts in British Cities’, and the ESRC project on Consumer Choice. In Marketing, it also has a growing reputation for work on service innovation and education marketing.

Lowe, Professor of Retail Management, was awarded an ESRC/EPSRC (Advanced Institute of Management) Research Fellowship, 2007, reflecting her wide reputation in social science for research on retailing and consumption; prior to this she was an AIM Associate working with Professor Gerry Johnson. She is co-author, with Neil Wrigley (University of Southampton), of Reading Retail (Oxford University Press, 2002), one of the field’s defining scholarly texts. During the assessment period she has attracted funding from ESRC, British Academy, Tesco PLC, Canadan High Commission, and was co-investigator on the ESRC ‘Food Deserts in British Cities’ project, completed 2004. She organised the 2006 'Globalising Retail' conference, papers from which were published in Oxford University Press's Journal of Economic Geography.

Alexander, Reader in Retail Management, is an authority on the history of retailing, reflected in his role in the AHRC project (based at Exeter). He has been an invited speaker on retail history to the Business Archives Council (2005) and is on the editorial advisory boards of the Journal of Historical Research in Marketing and the Journal of Place Management and Development. In addition to AHRC he has been funded by the Leverhulme Trust and the Nuffield Foundation. His work appears in the key journals, Environment and Planning A and Business History.

Hallsworth, also Reader in Retail Management, was one of the key players (with Professors Ian Clarke, Lancaster and Peter Jackson, Sheffield) in the innovative ESRC-funded research on ‘Retail competition and consumer choice: long-term change and household dynamics’ (2004). This led to an invitation to appear before the All Party Parliamentary Small Shops Group. His published work on these themes appears in Environment and Planning A.

Wood, an ECR, joined SoM in 2005 after a period in the retail industry following completion of his PhD. He was appointed an AIM Scholar in 2007. His current work focuses on the restructuring of the UK grocery sector. Although entered with two outputs (Environment and Planning A, Regional Studies), he has also published papers in the International Journal of Retail and Distribution Management, and International Review of Retail, Distribution and Consumer Research.

Myers, another ECR, has also taken maternity leave. Prior to joining SoM she was Director of Retail Research at Mintel International. She is a member of the Steering Committee and the Data and Information Committee of the International Council of Shopping Centre’s European Research Group. Her published work focuses on retail internationalisation (e.g., Journal of Services Marketing).

 

Gilbert, Professor of Marketing, has applied marketing principles to the retail and tourism sectors and is the author of key texts on these subjects. He has developed a number of original methodological tools and measurement techniques to research consumer perceptions and customer loyalty (e.g., Annals of Tourism Management, Service Industries Journal, Tourism Management).

Halliday has been influential in establishing the role of trust within marketing encounters and relationship dimensions of service innovation (e.g., Journal of Services Marketing, European Journal of Marketing). She has focused on public sector organizations, her work funded by the NHS, but is now collaborating with Kodak USA R&D Headquarters to extend this work.

Hemsley-Brown’s reputation is in educational marketing with particular reference to consumer behaviour and branding in higher education markets. This work has appeared in top education journals (British Journal of Educational Studies, Oxford Review of Education) as well as Journal of Business Research. She has expertise in the field of research impact/utilisation and the ways in which marketing theory can facilitate individual and organizational inquiry. 

Tiwsakul, an ECR, is developing a research profile in managerial, ethical and consumer issues of product placement. Her International Journal of Advertising paper is the only UK academic research cited by the ITV companies in the Office of Communications consultation over product placement on UK television. 

 

 

Organizational Behaviour and Human Resources. 

Staff:                            Professor David Gray, Professor Colin Hales, Professor Michael Riley, Professor Eugene Sadler-Smith, Dr. Julie Gore, Dr Paul Ingham, Dr. Elizabeth Lee-Kelley, Dr. Johannes Rank, Dr. Paul Tosey, Dr. Samantha Warren.

 

This group has research strengths in the areas of Management Cognition and Learning, and Organization Structure and Processes. Group members have been instrumental in establishing the Centre for Management Learning and Development (below).

Management Cognition and Learning is led by Sadler-Smith and Gray. The former is a leading authority on intuitive judgement in management. He has published an influential monograph on the subject, a chapter in the forthcoming Oxford Handbook of Decision Making and his work appeared in Academy of Management Executive, Academy of Management Learning and Education, and leading European journals. As an AIM Associate he led the AIM ‘Intuition in Management Practice’ Symposium (2006).  

Gray’s work on experiential/reflective learning and executive coaching has provided the basis for major knowledge transfer initiatives in conjunction with SEEDA. He initiated the School’s role as Lead Partner for the new South East Leadership Academy (with five other universities) promoting regional business-academic collaboration. He is the author of a leading text on research methods (Doing Research in the Real World, Sage, 2004) and is influential in developing action research techniques and reflexive practice, accounts of which appear in Management Learning.

Gore is part of an established international community of chartered psychologists breaking new ground in the field of Naturalistic Decision Making and an active member of the ESRC/BAM Qualitative Methods Network. The former work is represented in a key paper in Organization Studies.

Rank is an ECR, whose PhD from University of South Florida focused on creativity, innovation and emotion. His work is published in the prestigious US journal Human Performance, and as chapters in volumes edited by the field’s leading theorists (Rogelberg, Zerbe). Since joining SoM in 2006 he has been given pump-priming funding to develop a project on cross-national managerial creativity.

Warren is a leading authority on visual methodology applications in management (reflected in key papers in Organization Studies, Accounting Auditing and Accountability Journal, and chapter in the latest edition of Bryman and Buchanan’s influential reader, Organizational Research Methods (forthcoming). She was awarded an Emerald Outstanding Doctorate award for her PhD thesis. She plays a major role in the organization of SCOS (including Managing Editor of Ephemera, 2005-7).

Tosey has applied pedagogic innovations to management and workplace learning, particularly through his influential assessments of neuro-linguistic programming and the role of Appreciative Inquiry (e.g., Management Learning, Curriculum Journal). He is the Director of a national HEFCE funded project on Supported Enquiry-Based Learning.

Organizational structure and process. Hales has made a leading contribution to the understanding of managerial work (the outcome of ESRC-funded research) and to the theorisation of organizational structure, most notably his influential text Managing Through Organization and the concept of ‘bureaucracy-lite’. He is Associate-Editor of the Journal of Management Studies.

Riley has maintained his position as one of the leading writers on the social-psychological dimensions of work in the hospitality and tourism sectors, where he has made significant advances in the understanding of pay satisfaction, productivity, and quality assessment methodologies (Annals of Tourism Research, Service Industries Journal). As Director of the School’s ESRC-recognised PhD training programme he has promoted robust research design as a core component of our research philosophy.

Ingham’s work focuses on industrial relations (pay settlements and grievances), appearing in British Journal of Industrial Relations and the LSE-based journal Labour. The reason for his submission with two outputs in explained in RA5c.

Lee-Kelley has built her reputation analysing the human dimension of operations and information systems management (e.g., International Journal of Project Management). She was awarded a Surrey PhD, entitled ‘Trust and identification in virtual teams’, in 2007.

  

 

 

International Management, Strategy and Enterprise.

Staff:                            Professor Michael Geppert, Professor David Goss, Dr Laura Costanzo, Dr Spinder Dhaliwal, Dr Jing Lin Duanmu, Dr Ayse Saka-Helmhout, Dr Emanuela Todeva, Dr Anna Watson [Entered in UoA7, Professor Terry Desombre, Dr Fraser Macfarlane]

 

 

International Management and Strategy is led by Geppert. He, Saka-Helmhout and Duanmu (an ECR) have built a distinctive research agenda pioneering the use of comparative qualitative case-studies to investigate agent-centred conceptions of learning in multi-national contexts. Geppert’s contribution to this field was recognised with the award of the Academy of Management’s Carolyn Dexter Prize (2002). He has been active in developing these fields internationally through academic and leadership roles in the major US and European conference organizations, and has edited special editions of Human Relations and Journal of International Management.

Saka-Helmhout is recognised for her work in organizational learning and knowledge transfer within multinationals. She is on the editorial board of Organization Studies and has organized, co-convened and chaired sub-themes at leading US and European management conferences to promulgate situated, routine-based understanding and learning within multinational enterprises. Her published work focuses on the issues of learning in international organizations (Organization Studies, British Journal of Management).

Duanmu,an ECR, has, in addition to her International Business Review paper, contributed a chapter on ‘Country of origin effects on knowledge transfers from MNEs to their Chinese Suppliers’ in Managerial Issues in International Business (Eds., Morgan, E. and Fai, F, 2006). She was awarded a Best Doctoral Paper Prize in 2005 and a Best Paper Prize in 2004 (see Esteem). 

Todeva is an authority on the strategic potential of business networks, her 2006 monograph (see RA2) being a major contribution to this field. She has collaborated with David Knoke, the leading US network theorist, and her work has been applied by regional bodies such as SEEDA. Her expertise on international business networks is reflected in four entries written for the International Encyclopaedia of Organization Studies (eds. Bailey, J., & Clegg, S.; Sage, 2007)

Costanzo is an AIM Scholar and a rising star in the field of strategic decision-making. Her work is at the cutting-edge of studies of organizational foresight, recognised with a chapter in the Strategic Management Society’s ‘Best Papers’ book series and an ‘Outstanding Paper’ award from the Emerald Literati Network. She is currently co-editing the Handbook of Research on Strategy and Foresight (Edward Elgar, 2008).

The Enterprise stream, developed by David Kirby (Category B), is now led by Goss. Goss’s work is proving influential in shaping a novel direction in entrepreneurship theory by deploying insights from the sociology of emotion and interaction ritual to explain entrepreneurial behaviour, represented by theory-development papers in Human Relations, Entrepreneurship Theory and Practice and British Journal of Management. He is collaborating with scholars in Linköping, Sweden and Melbourne, Australia, to progress these ideas.

Watson is a recognised authority on entrepreneurial franchising. In addition to her research with this field’s leading figure (Stanworth) she has undertaken applied work for the British Franchise Association and is a Visiting Professor at Beijing Normal University, developing franchising expertise in China. She was appointed a member of the editorial board of the prestigious US Journal of Small Business Management, in 2007.

Dhaliwal is a well established expert on ethnic entrepreneurship. She has a coherent research profile that provides revealing insights into Asian entrepreneurship. She is a board member of the Institute of Small Business and Entrepreneurship and Director of the Centre for Asian Entrepreneurial Research, inaugurated by Lord Swraj Paul. Her work has recently appeared in the US Journal of Refugee and Immigration Studies, an increasingly influential outlet for ethnic minority research.

 

Information Management and Financial Policy. 

Staff:                            Professor Hans Van der Heijden, Professor Christopher Ibbott (Category C), Professor Robert O’Keefe, Professor Ann Massey (0.2 FTE), Professor Frank Skinner, Dr Panos Louvieris; Dr Philip Seltsikas (0.2 FTE), Dr Andreas Gregoriades, Dr Jean Chen.

Research in Information Management is largely focused on the design and use of Decision Support Systems (DSS), broadly defined, Knowledge Management (KM) and the Process Modelling needed to support such systems. It has very successfully contributed to international advances in theory, such as the Technology Acceptance Model (TAM) (van der Heijden, Massey), Consumer Decision Support (O’Keefe), Inter-Organisational Systems (IOS) and Decision Support (Ibbott, O’Keefe), and Agent and Bayesian networks to support decision making (Gregoriades, Louvieris). It has been especially successful in securing funding for major international research projects on decision support and associated processes, most notably a pan-European government initiative to advance user-identification and modelling using national identity systems (GUIDE).

Van der Heijden’s work has advanced our understanding of user and consumer interaction with DSS, most notably his work published in MIS Quarterly that extends the TAM model to include a hedonic variable.

Massey has also published in the area of TAM, but more recently has worked on the role of KM in supporting decision making (see Academy of Management Journal and papers in MIS Quarterly). She is currently collaborating with School staff to investigate mobile commerce and management-in-virtual worlds.

O’Keefe’s work has similarly extended notions of DSS, especially within the area of Consumer Decision Support and the user interfaces provided with such systems (see Journal of Retailing and Comms. ACM).

Ibbott, a visiting Professor and previous senior executive in Vodafone, works with the group to investigate the use of these concepts in large scale IOS. Applications of these concepts to Vodafone have resulted in influential papers (see Long Range Planning) and a major book, Global Networks.

Louvieris and Gregoriades (ECR) have a developing reputation for using agent-based systems and Bayesian belief networks to support decision making. Some of these concepts have grown out of Louvieris’ work on DSS and forecasting in Tourism. Louvieris has formed, with O’Keefe and colleagues in Engineering, the Surrey Defence Technology Centre (DTC) which has received substantial funding (approx. £60m) to take these concepts into military-oriented DSS.

 

Seltsikas retains a fractional appointment following his move to the University of Sydney. He has generated substantial funding from the EU to support research into process modelling, and continues to work with the group to apply these concepts to DSS.

 

 

Financial Management. This research area is set to expand, with four new staff recruited in late 2007, although the timing of appointments has not allowed them to be entered in this submission. This is planned to allow greater participation in cross-disciplinary research, particularly in conjunction with Tourism and Hospitality, an area already been pioneered by Chen, building on existing expertise in IPOs and Corporate Governance.

 

The area is led by Skinner whose research into interest and credit-risk has contributed to the understanding of interest rate and credit spread relationships and the behaviour of credit default swaps. His expertise has developed a combined time series/microstructure fixed interest database for MTS, Europe’s largest electronic bond market. This database has been sold to more than thirty central banks, corporations and universities worldwide. Additionally he has published an influential report for Watson Wyatt (2003) that comments upon the implementation of Financial Reporting Standard 17 for pension plan accounting.

 

Chen is a major figure in research on corporate governance issues, especially as applied to China and the hospitality sector (e.g., Journal of Business Research). Many of her externally funded projects have involved collaborations with Chinese higher education institutions and businesses. Several of these projects have produced valuable collaborative partnerships through the employment of post-doctoral research fellows.

 

Centre for Management Learning and Development (CMLD)

CMLD, led by Sadler-Smith and Gray, provides a cross-School vehicle for promoting knowledge transfer activities. Its guiding assumption is that all disciplines within the School have an interest in, and responsibility to, promote management learning. It has undertaken a series of action-research programmes with management practitioners (supported by SEEDA) that have developed a distinct approach to bridging the academic-practitioner divide through ‘knowledge co-creation’: managers are encouraged to understand and deploy research-based knowledge and researchers to explore new areas for investigation through dialogue.

The Centre has established learning partnerships with the Talent Foundation, and the European Learning Style Information Network and has provided a base for research projects funded by Tesco, the EU (eTT Campus), AIM, SEEDA and HEFCE.

 

ESTEEM. 

 

A) HONOURS AND AWARDS

 

Airey                           Ulysses Award, United Nations World Tourism Organization, 2006.

.

EuroCHRIE President’s Award for Outstanding Achievement, 2004.

 

Goss                            Honorary Doctorate, University of Linköping, Sweden, 2005.

 

Jones                          Nestle Pro-Gastronomia Achievement Award, EuroCHRIE, 2002.

 

Saka-Helmhout          Six Best Reviewer Awards, Academy of Management, 2002 – 2006.

 

Emerald Literati Network Award for work on International Journal of Emerging Markets, 2007.

 

Warren                       Emerald Outstanding Doctorate Award, 2006.

 

 

 

B) RECOGNITION FROM ACADEMIC OR USER COMMUNITY

 

Airey                           Member UNWTO Education Council, 2001 -  

 

Vice-Chair, UNWTO Affiliates Council, 2001-5.

 

Chair/Vice-Chair Assn. of Tourism in Higher Education, 2001-2.

 

Alexander                   Invited presentation: Business Archives Council Conference, London, 2005.

 

Invited Project Steering Group member, British Retail Consortium and Neighbourhood Renewal(ODPM), 2003.

 

Costanzo                     Elected Conference Chair, BAM Organizational Foresight and Becoming SIG, 2003-5.

 

Dhaliwal                      Board member, Institute of Small Business and Entrepreneurship.

.

Director, Centre for Asian Entrepreneurial Research..

 

Goss                            Member, International Scientific Panel, KITE, Newcastle University, 2007 -

 

Gray                            Member, Research Committee, European Mentoring and Coaching Council, 2004 –

 

                                    Founding member, Leadership Academy South East, 2006 -

 

Hallsworth                  Board member, Foundation for Canadian Studies, 2001 -

 

Jones                          Vice-President, CHRIE International, 2006. 

President, CHRIE(I), 2007 –

 

Vice-Chair, British Hospitality Association (SE Regional Committee), 2005 -

 

Lockwood                   Executive Committee member, Institute of Hospitality, 2007 -

 

Vice-chair, Institute of Hospitality Strategic Review Group, 2004.

 

Myers (ECR)             Management Team member, British Council of Shopping Centres’ Future of Retail Property research project (2 year programme of research in excess of £550K) 2005-7.

 

Member, EU Dissemination and Exploitation Consensus Panel for the Food in Later Life, 2005.

 

Sadler-Smith               Advisor and participant, BBC Science Radio Unit (Inside Intuition), 2007.

 

Tribe                           Chair, Association of Tourism in Higher Education, 2004-7.

 

Vice-Chair, ATHE, 2002-4.

 

Vice-Chair: ATHE, 2007 -

 

Member, UNWTO Education Council, 2005 -

 

 

 

 

C) POLICY ADVICE

 

Airey                           Member, Tourism Review Implementation Ministerial Group, reporting to Minister for Tourism and Creative Industries, 2004-5.

 

Member of Ministerial Tourism Skills Summit 2005.

 

Hallsworth                 Evidence to the House of Commons All Party Parliamentary Small Shops Group, 2005.

 

Invited contributor, Royal Borough of Kensington and Chelsea Retail Commission, 2007.

 

Hemsley-Brown         Written evidence to the House of Commons Select Committee on Education and Skills, 2003/4.

 

Szivas                          Advisor, USAID National Level Human Resource Development Programme, 2005.

 

Skinner                       Joint author, MTS combined time series/microstructure fixed interest database (Europe’s largest electronic bond market).

 

Tribe                           Invited Expert Witness, Australian Government Tourism and Hospitality Education Panel, 2005.

 

Wood (ECR)               Member, Academic Advisory Panel, Tesco funded project ‘Consumer responses to supply chain transformation in the UK convenience store sector’, 2005-6.

 

 

 

 

D) FUNDING/STANDARDS PARTICIPATION

 

Hemsley-Brown         Advisor, US National Science Foundation funded project ‘Accumulating knowledge on scaling and sustaining reform’, University of Chicago, 2007.

 

Jones                          RAE UoA 43 Sub-Panel Member 2002.

 

                                    RAE UoA 36 Sub-Panel Member 2008. 

 

Hong Kong RAE Panel Member, 2006. 

 

Li (ECR)                      Director of Graduate Research and Education, International Tourism Studies Association, 2006. 

 

Lockwood                   Academic Advisor, Hospitality Assured national benchmarking scheme, 2004.

 

Miller                          Judge, World Travel and Tourism Council’s ‘Tourism for Tomorrow’ awards, 2006; 07.

 

Sadler-Smith               Member, ESRC Commissioning Panel for Round 3 of the Researcher Development Initiative, 2007.

 

Wood (ECR)               Co-author, Business Engagement Project for ESRC/Advanced Institute of Management on Retail, 2007.

 

 

 

 

E) PLENARY/KEYNOTE ADDRESSES

 

Airey                           UN World Tourism Organization, Madrid, 2004.

 

DeHaan Tourism Management Conference, Nottingham, 2002.

 

WTO Education Council, Beijing, 2003.

 

International Conference on Tourism Development and Planning, Patras, 2005.

 

Chen                           International Workshop on Corporate Governance, Beijing, 2006.

1st Annual Journal of Contemporary Accounting and Economics Symposium, Hong Kong, 2006.

 

2nd/3rd International Symposium of Corporate Governance, Tianjin, 2003/5

 

Dhaliwal                      Small Business Council Conference, Bangkok, 2007.

 

Goss                            AACSB Conference (Entrepreneurship Education), Baltimore, 2007.

 

Jones                          Tourism: State of the Art Conference, Strathclyde, 2004.

 

EuroCHRIE, Ankara, 2004. 

 

International Conference Railway on-board Services, Washington DC, 2002. 

 

GastroPro Conference, Helsinki, 2004. 

 

ITCA Conference, Copenhagen, 2005.

 

Miller                          Sustainable Tourism Conference, Netherlands, 2002. 

 

STC, Fiji 2003. 

 

STC, Oxford, 2007.

 

Riley                            ESRC Conference on Service Industry Skills, University of Warwick, 2004.

 

Skinner                       MTS Conference, Vienna, 2004.

 

International Conference on Credit Risk, Montreal, 2002.

 

Szivas                          International Tourism Congress, Kiev, 2003.

 

Tribe                           Recent Developments in Tourism, Faro, Portugal, 2005.

 

Critical Issues and Future Directions on Tourism and Hospitality Education Conference, Gold Coast, Australia, 2005.

 

XXVI Brazilian Congress of Tourism Conference, Forteleza, 2006.

 

Wood (ECR)                Euroforum Retail Marketing Conference, Amsterdam, May 2007.

 

F) EDITORIAL ACTIVITY

[In this section, absence of date means position ongoing.]

 

i) Editorships

 

Tribe               Editor-in-Chief              Annals of Tourism Research 

(appointed Editor-in-Chief Designate, 01.10.07; takes up full role on 01.01.08.)

 

O’Keefe          Co-Editor                      European Journal of Information Systems (2002-6)

                        

Associate Editor            International Journal of Electronic Commerce. 

 

Associate Editor            Electronic Markets. 

 

van 

der Heijden     Co-Editor                      European Journal of Information Systems. 

 

Hales               Associate Editor            Journal of Management Studies. 

            

Sadler-Smith   Associate Editor            International Journal of Management Reviews.

 

Massey                       Associate Editor            Decision Sciences.

 

Associate Editor            European Journal of Information Systems.

 

Lockwood       Managing Editor            Tourism and Hospitality Research. 

 

Riley                Resource Editor            Annals of Tourism Research. 

 

Warren            Managing Editor            Ephemera (2005-7).

 

Ekinci              Associate Editor            Tourism and Hospitality Research. 

 

Skinner           Associate Editor            Journal of Bond Trading and Management . 

 

Associate Editor            International Review of Financial Analysis.

 

 

ii) Guest Editorships

Geppert                                              Human Relations, 2006.

 

Journal of International Management, 2006.

 

Sadler-Smith                                       Education and Training, 2006.

 

Skinner                                               International Review of Financial Analysis, 2007.

 

Tribe                                                   Tourism Recreation Research, 2005; 2006.

 

Watson                                               Journal of Small Business Economics, 2001.

 

Van der Heijden                                 European Journal of Information Systems, 2006

 

 

iii) Editorial Board Memberships

 

Major Journals

 

Airey                                                   Tourism Management (1998-2006).      

 

Chen                                                   Corporate Governance: an International Review

 

Ekinci                                                  Journal of Travel Research .                                       

Geppert, Sadler-Smith                                    Human Resource Development International.

 

Jones, Riley                                        International Journal of Hospitality Management.      

Lowe                                                   Urban Geography (2001-3).     

 

Sadler-Smith                                       British Journal of Management.

 

Saka-Helmhout                                  Organization Studies.                          

 

Tosey                                                  Management Learning. 

 

Tribe, Riley                                         Annals of Tourism Research.

 

Watson                                                Journal of Small Business Management.                    

 

Other journals

Airey                                                   Tourismos. 

 

China Tourism Research.

 

Journal of Hospitality and Tourism.

 

Alexander                                           Journal of Place Management and Development.

 

Journal of Historical Research in Marketing.

 

Chen                                                   Corporate Ownership and Control.

 

Ekinci                                                  Journal of Retailing and Consumer Services.

 

Tourism Analysis.

 

Advances in Hospitality and Leisure Research.

 

International Journal of Culture.

 

Anatolia.

 

Geppert                                               Journal for East European Studies. 

 

Gilbert                                                 Journal of Hospitality and Leisure Marketing.

 

Gore                                                    The International Journal of Leadership in Public Services.

 

Goss                                                    Journal of Small Business and Enterprise Development (2000-5).

 

Jones                                                  International Journal of Productivity and Quality Management.

 

Journal of Hospitality and Tourism Research.

 

Journal of Hospitality and Tourism Management.

 

Lee-Kelley                                          Industrial Management and Data Systems Journal.

 

International Journal of Management and Enterprise Development.

 

International Journal of Electronic Government.

 

Li (ECR)                                              China Tourism Research.

 

Lockwood                                           Scandinavian Journal of Hospitality and Tourism.

Information Technology in Hospitality.

 

Sadler-Smith                                       Journal of European Industrial Training.

 

Tribe                                                   Journal of Hospitality.

 

Leisure, Sport and Tourism Education.

 

Tourism Recreation Research.

 

Journal of Hospitality and Tourism.

 

Tourismos.

 

iv) Conference Organization

 

Chen                                                   Organizing Committee member and keynote speaker, International Symposia on Corporate Governance, Nankai University, China, 2005.

 

Costanzo                                             Co-Chair, Relational Perspectives track,  EURAM 2005.

 

Co-Chair Foresight and Organizational Becoming track, BAM 2004, 05.

 

Dhaliwal                                              Track Leader (Ethnic Enterprise), ISBE Conference, Glasgow, 2007.

 

Geppert                                               International Management Track Convenor: EURAM, 2003, 04, 06.

 

ditto EGOS, 2001, 02, 04, 07.

 

ditto Academy of Management, 2004.

 

Gregoriades(ECR)                             Program Committee member, International Workshop on Agent-Based Web Engineering, Fifth International Conference on Web Engineering , 2005. 

 

Halliday                                               Co-organiser, 11th International Colloquium on Relationship Marketing, 2003.

 

Lee-Kelley                                          Program Committee: International Conference on Information Society, Miami, 2006, Hammond, 2007.

 

Program Committee and Session Chair: International Association for Computer Systems Pacific Conference, Taipei, 2005. 

 

Lowe                                                   Co-Chair ‘Globalising Retail’ International Seminar, Surrey Institute of Advanced Studies/British Academy, 2006.

 

O’Keefe                                              Research Track Chair, Bled Conference on Electronic Commerce, 2001.

 

Saka-Helmhout                                   Sub-theme organizer, EGOS, 2005, 07. 

 

ditto Academy of Management, 2004.

 

Van der Heijden                                 Research Track Chair, Human-Computer Interaction Track, European Conference on Information Systems, Gothenburg, 2006.

 

 

 

 

G) FELLOWSHIPS,VISITING POSITIONS

 

Lowe                           ESRC/EPSRC (Advanced Institute of Management) Research Fellowship (Lead Innovation Fellow), 2007.

                                    

AIM Associate, 2006.

 

Sadler-Smith               AIM Associate, 2006.

 

Visiting Professor, University of Canberra, Australia, 2006.

 

Costanzo                     AIM Scholar, 2006.

 

Wood (ECR)                AIM Scholar, 2007.

 

Geppert                      Visiting Professor, Dept. of Sociology, Wake Forest University, N. Carolina, 2006-7.

 

Visiting Research Fellow, Social Science Research Centre, Berlin, 2005.

 

Visiting Research Fellow, University of Jena, 2006.

 

Goss                            Visiting Professor, University of Linköping, Sweden, 1995- 07.

 

Visiting Professor, Swinburne University, Melbourne, 2006.

 

Hallsworth                  Professor Emeritus, Staffordshire University.

 

Li (ECR)                      Visiting Assistant Professor, Hong Kong Polytechnic University, 2005-7.

 

Szivas                          Visiting Academic, Euro-Arab Management School, Granada, Spain, 2002.

 

Ditto, IMI/IT IS, Luzern, Switzerland, 2001.

 

Warren                       Visiting Academic, University of Adelaide, 2007.

 

UK Research Fellow, Royal Institute of Technology, Stockholm, 2002-5.

 

 

 

 

H) LEADERSHIP OF COLLABORATIVE PRJOCETS

 

O’Keefe/Louvieris     Surrey Defence Technology Centre

 

Tosey                          HEFCE ‘Supported Enquiry’ Project

 

 

 

 

I) LEARNED SOCIETY POSITIONS

 

Elected Societies only.

 

Airey                           Academician of the Academy of Social Science, 2005 -

 

Tribe                           Academician of the Academy of Social Science, 2005 -

 

 

 

 

J) PRIZES, ETC.

 

Biran (ECR)                Best Ph.D. Dissertation, Third Graduate Research in Tourism Conference, Canakkale, Turkey., 2006.

 

Chen                           Best Presented Paper , Franchise System at the Turning Point Conference, Florida, 2002.

 

Costanzo                     Strategic Management Society’s ‘Best Papers book series (see RA2).

 

Outstanding Paper Award, Emerald Literati Network (Journal of Financial Regulation and Compliance, 2007).

 

Duanmu (ECR)           The Michael Brooke Prize for the Best Doctoral Paper; 32nd Academy of International Business, UK chapter, 2005.

 

Copenhagen Prize of EIBA, European International Business Academy (EIBA), Slovenia (with Fai), 2004.

 

Ekinci                          Charles Goeldner Article of Excellence Award, Journal of Travel Research (with PhD student Hosany), 2007.

 

Geppert                      Carolyn Dexter Award for best international paper, Academy of Management, Denver, 2002 (with Matten and Williams).

 

Hales                          Best Paper Prize, Irish Academy of Management Conference, 2006.

 

Hallsworth                  Elsevier Most Innovative Paper Award, EIRASS Conference, Budapest, 2006.

 

Lockwood                   Best Paper Award, WCICSB, Johannesburg, 2004 (with Jones).

 

Ditto CHME conference, Cardiff, 2004.

 

Lowe                           Highly Commended Paper 2005 Prize, International Journal of Retail and Distribution Management.

 

Miller                          Best Paper Award, International Society of Travel and Tourism Conference, Rhode Island, 2003.

 

Best Paper Award, Travel and Tourism Research Association, Las Vegas, 2007.

 

Myers (ECR)              Best Paper Award, American Collegiate Retailing Association Winter Conference, New York, 2006. 

 

Riley                           Best Paper Award,Internationalizing Entrepreneurship Education and Training Conference, University of Surrey, 2005.

 

Sadler-Smith               Academy of Management Conference Best Paper Proceedings, New Orleans, 2004.

 

ditto Denver, 2002.